Troubleshooting
Unit doesn’t respond (locked up or frozen).
Unit doesn’t respond (no sound).
Trouble pairing unit via Bluetooth.
My phone does not charge on the wireless charging pad?
FAQ
What’s the warranty period for this product?
How do I change the Snooze time?
How do I use the Snooze function?
How do I adjust the display brightness?
How do I connect my mobile device via Bluetooth?
How do I use the speakerphone function?
How do I make or take a call using Siri or Google Assistant?
What is the function of the clock backup battery?
How do I replace the clock backup battery?
My phone does not charge on the wireless charging pad?
Would I lose the time and alarm settings if I replace the backup batteries?
How to change the clock display to 12hr. mode or 24hr. mode (military time)?
What is the Bluetooth wireless range for audio streaming?
Why is my iPhone not charging wirelessly?
How To Videos
iBTW39 Wireless Charging Demo Video
iHome iBTW39 Time Setup Video
iHome iBTW39 Alarm Setup Video
iHome iBTW39 Bluetooth Setup Video
Warranty
Documentation
See attached files below.