iD38

Troubleshooting

Battery Low icon always flashing.

The iOS device (iPhone/iPod/iPad) does not respond to the unit, the iOS device is playing but no sound comes out.

Unit/iPhone/iPod/iPad performance is erratic.

No sound.

My iOS device (iPhone/iPod/iPad) did not charge up.

Time sync didn’t work.

Sound is distorted.

Unit does not turn on

FAQ

Can I use the Apple Lightning adapter to dock my 8-pin iPhone, iPod, or iPad?

What’s the warranty period for this product?

The remote control was missing from the box?

Can I use this unit in other countries?

Where can I buy a replacement CR2450 Clock Backup Battery?

Should I disconnect the unit if I am going on vacation?

Documentation

See attached files below.