Troubleshooting
My remote control does not work.
The iW1 doesn't respond or doesn't turn ON.
I've selected the iW1 speaker as my audio source, but I do not hear any music.
My iPhone and/or iPod does not charge.
Sound crackles, hisses or is distorted.
Sound comes from only one speaker.
The front panel amber LED does not work
The front panel green LED does not light when touching a button on the iW1.
I'm trying to stream audio from my iPhone 4S, but it's not working as expected.
I've selected the iW1 speaker as my AirPlay audio source, but I do not hear any music.
I am unable to connect the iW1 to my home Wi-Fi network.
Problems using the iHome Connect App
No AirPlay icon in iTunes or on my iPad/iPhone/iPod touch.
Occasional breaking of AirPlay music streaming.
Why is AirPlay streaming not working with iTunes?
Where can I download the latest firmware version for my iHome iW1?
How do I update the firmware on my iHome iW1?
How do I update the firmware on iTunes?
How do I update the firmware on my iPad, iPhone, or iPod touch?
How do I check the firmware version on my iPad, iPhone, or iPod touch?
How do I check the firmware version on my iHome iW1?
I want to find the iW1's MAC address.
I want to set up iW1 on my home Wi-Fi network that uses a hidden SSID.
FAQ
How long is the battery life of the iW1?
What devices are compatible with AirPlay?
What other equipment do I require to use the unit with AirPlay?
I'm having trouble streaming audio from my iPhone 4S, what do i do?
Can I stream audio wirelessly via Airplay without a network connection?
How many iHome speakers can I stream to at once?
Can I stream video wirelessly to AirPlay Speaker?
Does the iW1 have an AUX-input for my TV or other audio device?
What are the audio specifications of the iW1?
What network security types does the unit support?
What Wi-Fi technologies does the speaker support?
What is the difference between AirPlay and Bluetooth?
I cannot select the “multiple speakers” function from my iPod, iPad, or iPhone.
What Apple devices are compatible with the USB connector?
Why doesn't the iW1 Speaker turn on?
How to connect the iW1 Speaker to the Wi-Fi Network using an iOS Device (iPod, iPhone, iPad).
Should I disconnect the unit if I am going on vacation?
How To Videos
iW1 Airplay Series set-up guide
Warranty
Documentation
See attached files below.