Troubleshooting
My iPhone and/or iPod does not charge.
My remote control does not work.
I am missing my remote or other accessory from my product packaging.
Sound crackles, hisses or is distorted.
Sound comes from only one speaker.
Problems using the iHome Connect App
No AirPlay icon in iTunes or on my iPad/iPhone/iPod touch.
Occasional breaking of AirPlay music streaming.
I'm trying to stream audio from my iPhone 4S, but it's not working as expected.
How do I check the firmware version on my iHome iW2?
How do I check the firmware version on my iPad, iPhone, or iPod touch?
How do I update the firmware on my iPad, iPhone, or iPod touch?
How do I update the firmware on iTunes?
How do I update the firmware on my iHome iW2?
Where can I download the latest firmware version for my iHome iW2?
FAQ
What devices are compatible with AirPlay?
I'm having trouble streaming audio from my iPhone 4S, what do i do?
Can I stream video wirelessly to AirPlay Speaker?
Can I stream audio wirelessly via Airplay without a network connection?
What Apple devices are compatible with the USB connector?
How many iHome speakers can I stream to at once?
What Wi-Fi technologies does the speaker support?
What network security types does the unit support?
What other equipment do I require to use the unit with AirPlay?
What is the difference between AirPlay and Bluetooth?
I cannot select the “multiple speakers” function from my iPod, iPad, or iPhone.
Should I disconnect the unit if I am going on vacation?
Documentation
See attached files below.