Troubleshooting
iPad/iPhone/iPod doesn’t charge or play audio in iPod mode.
Sound crackles, is distorted, has a loud hum or buzzing.
Unit or adaptor gets warm after extended audio playback at high volume.
Battery Low icon always flashing.
Snooze time is too long/short.
Gentle Wake alarm feature is too long or short.
Alarm did not sound or is not working properly.
The iW4 doesn’t respond or doesn’t turn ON.
FAQ
I'm having trouble streaming audio from my iPhone 4S, what do i do?
Can I stream audio wirelessly via Airplay without a network connection?
How many iHome speakers can I stream to at once?
What Wi-Fi technologies does the speaker support?
What network security types does the unit support?
What other equipment do I require to use the unit with AirPlay?
What is the difference between AirPlay and Bluetooth?
I cannot select the “multiple speakers” function from my iPod, iPad, or iPhone.
What products are compatible with AUX-input?
My iPhone/iPod/iPad is not charging through the USB terminal on the back of the iW4.
Can the unit operate on the back up batteries?
Would I lose the time and alarm settings if I replace the backup batteries?
Should I disconnect the unit if I am going on vacation?
Documentation
See attached files below.