iPad/iPhone/iPod is not docked or connected properly:
- Remove your device from the dock or USB port and check for obstruction in the dock or USB port and on your device. Replace in dock or USB port. Check that USB cables are connected.
Your iPad/iPhone/iPod software is too old:
- Upgrade software on your iPad/iPhone/iPod via iTunes on your computer.
iPad/iPhone/iPod is locked up/plays but no sound comes out:
- Check the volume setting. Make sure your iPad/iPhone/iPod is working properly before docking into the unit. Please refer to your iPad/iPhone/iPod manual for details. See above for software upgrade information. You may need to reset your iPad/iPhone/iPod. Refer to your iPad, iPhone or iPod user guide for details on how to perform a reset.