Possibilities:
- Battery is low - Make sure that the iAV5/v2 is fully charged.
- Volume on the Amazon Dot is not all the way up.
- Increase the volume on the Amazon Dot.
- The Dot is not connected to the iAV5/v2 via Bluetooth through the Alexa App.
- How to connect the Dot to the iAV5/v2:
- Press and hold the power button for 2 seconds to power on the iAV5/v2.
- Press and hold the Bluetooth Button for 2 seconds to enter pairing mode.
- Open the Alexa app.
- Select “Settings."
- Go to Menu and select Alexa Devices.
- Select your device (“i.e. Echo Dot”) on the menu.
- Select Bluetooth Devices, then select "Pair New Device."
- Select ‘iHome iAV5/v2’. You will hear a “Connected” announcement once your Echo device is paired with the iAV5/v2.
- How to connect the Dot to the iAV5/v2:
You can now ask Alexa to access all the functions of your Echo device and hear the audio through the iAV5/v2.