Connect the Smart plug to a working outlet. The LED indicator will start flashing Green. Press and hold the power button on the top right of the plug for a full 15 seconds. You should see the following while holding the button:
1.The LED indicator should flash Red/Green.
2.The LED indicator will turn off briefly.
3.The LED indicator will quickly flash Green.
You may release the button at this point.
If the problem persists, please contact iHome Tech support at 1-800-288-2792.