Why is Alexa not responding? October 08, 2024 23:34 Make sure the mic is not muted. Make sure you are within range of the microphone. Make sure the speaker is connected to the Wi-Fi Network. Make sure you are logged into your Amazon account. Related articles iAV14 Why doesn’t my Alexa Speaker connect to my Wi-Fi? I opened the “iHome Control App” and the screen is blank. Do I need an Amazon Prime Subscription for Alexa Voice Command to work? I inserted the SmartPlug into an outlet, but the LED indicator is not flashing.