iDN38

Troubleshooting

My unit doesn't respond.

Battery Low icon always flashing.

Unit/iPhone/iPod/iPad performance is erratic.

iPad/iPhone/iPod does not respond to the unit, iPad/iPhone/iPod is playing but no sound comes out.

No sound.

iPhone/iPod/iPad didn’t charge up

Sound is distorted.

Unit or adaptor gets warm after extended audio playback at high volume.

Snooze time is too long/short.

The alarm is not working.

Unit does not turn on

FAQ

Can I use the Apple Lightning adapter to dock my 8-pin iPhone, iPod, or iPad?

My iHome unit is not recognizing my iOS device (iPhone/iPad/iPod) through the dock connector.

What products are compatible with AUX-input?

Can I update the firmware via the USB port and the 30-pin Dock?

What’s the warranty period for this product?

Can I use this unit in other countries?

How to change the clock display to 12hr. mode or 24hr. mode (military time)?

Can I use this iHome unit with 30-pin and Lightning 8-pin iOS devices (iPod, iPhone, iPad)?

Can the unit operate on the back up batteries?

Can the USB port charge Android devices?

Where can I buy a replacement CR2450 Clock Backup Battery?

The display is too dark?

What is “Sleep mode”?

How can I activate the 3D function in Radio mode

What is the wattage output?

Documentation

See attached files below.