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  1. iHome
  2. Troubleshooting

Troubleshooting

  • I can't pair my mirror to my Bluetooth-enabled device.
  • The Volume is Low.
  • The mirror is not powering ON.
  • Unit doesn’t respond (no sound).
  • My phone does not charge on the wireless charging pad?
  • The USB port is not charging my device.
  • I am unable to "PAIR" the iHome Enhance App to my mobile device.
  • No audio is playing via my Aux-In connection.
  • My mirror is "locked up" and does not respond as expected.
  • My mirror lights turn off on their own.
  • Why is AirPlay streaming not working with iTunes?
  • Why can’t I see my Alexa Speaker in the “iHome AVS” app?
  • Why doesn’t my Alexa Speaker connect to my Wi-Fi?
  • How can I share my Alexa Speaker?
  • Why is Alexa not responding?
  • I opened the “iHome Control App” and the screen is blank.
  • The iHome Control App is not functioning properly.
  • My Scene turns some of the assigned SmartPlugs ON and some OFF?
  • Touch-sensitive buttons are not functioning.
  • The SmartPlug is working properly; however the LED light is OFF.
  • I inserted the SmartPlug into an outlet, but the LED indicator is not flashing.
  • Password not accepted?
  • Unit doesn't respond (no power)
  • Trouble pairing unit via Bluetooth.
  • How to reset/clear paired Bluetooth devices from unit.
  • Unit doesn’t respond (no power)
  • Trouble pairing device/computer with iBT52.
  • Unit doesn’t respond (locked up or frozen).
  • Unit doesn’t respond (frozen or locked up).
  • Unit doesn’t respond (no power)
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