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  1. iHome
  2. Troubleshooting

Troubleshooting

  • Trouble pairing device/computer with this unit
  • Resetting the Unit
  • Trouble pairing device/computer with this unit.
  • Unit doesn’t respond (no power)
  • Trouble pairing device/computer with Bluetooth Speaker
  • Unit doesn’t respond (locked up or frozen)
  • Unit doesn’t respond (no power)
  • My iOS device iPhone/iPad/iPod does not respond to the unit?
  • iPod/iPhone does not come on immediately.
  • Remote control doesn't work?
  • iPod/iPhone does not dock properly.
  • Alarm did not sound or is not working properly.
  • Gentle Wake alarm feature is too long or short.
  • Time sync does not work.
  • Sound crackles, is distorted, has a loud hum or buzzing.
  • iPad/iPhone/iPod doesn’t charge or play audio in iPod mode.
  • No sound.
  • The iW4 doesn’t respond or doesn’t turn ON.
  • Sound is distorted.
  • iPod/iPhone does not come on immediately.
  • iPod/iPhone does not dock properly.
  • Unit doesn’t respond (no power).
  • Sound is distorted.
  • iPhone/iPod does not respond to the unit.
  • Sound is distorted.
  • iPhone/iPod cannot dock properly.
  • Playing iPhone/iPod but there is no sound.
  • My iOS device (iPhone/iPod/iPad) did not charge up.
  • LED color lighting effect is missing/not working.
  • Sound is distorted
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