Troubleshooting
- Unit/iPhone/iPod/iPad performance is erratic.
- Battery Low icon always flashing.
- Unit does not turn on
- Remote Control do not work.
- Snooze time is too long/short.
- Alarm did not sound or is not working properly.
- Unit or adaptor gets warm after extended audio playback at high volume.
- Sound is distorted.
- Time sync didn’t work.
- No AM band radio sound but others OK.
- AM band radio is very noisy.
- No sound.
- The iOS device (iPhone/iPod/iPad) does not respond to the unit, the iOS device is playing but no sound comes out.
- My iPhone/iPod didn’t charge up.
- Battery Low icon always flashing.
- My unit doesn't respond.
- I'm trying to stream audio from my iPhone 4S, but it's not working as expected.
- The front panel green LED does not light when touching a button on the iW1.
- Sound comes from only one speaker.
- The front panel amber LED does not work
- Loud hum or buzzing.
- Sound crackles, hisses or is distorted.
- My iPhone and/or iPod does not charge.
- Problems using the iHome Connect App
- Occasional breaking of AirPlay music streaming.
- No AirPlay icon in iTunes or on my iPad/iPhone/iPod touch.
- I want to set up iW1 on my home Wi-Fi network that uses a hidden SSID.
- I want to find the iW1's MAC address.
- I am missing my remote or other accessory from my product packaging.
- My remote control does not work.